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12 Types of User Research

These methodologies are used to gain a comprehensive understanding of the people who use a digital product so that the product can be designed with their specific needs in mind.

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When A Shopping Cart Isn’t A Shopping Cart: A 60 Minute Headache

This article is part of the Mom’s Migraines series exploring some of the countless websites out there that offer poor user experiences and result in many a literal and metaphorical headache. This is one of Tammy’s migraines.  Who is Tammy?     All she wanted were some tennis tickets…

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