This blog is authored by UX Guys and the occasional visiting guest blogger.

Founded in 2007, UX Guys has been providing user-centred research and design since our inception. As one of Canada’s leading digital experience consulting firms, we have delivered successful outcomes to many of Canada’s leading companies. Clients like Mountain Equipment Co-op, Shaw, Whole Foods, Telus, Nexen and Electronic Arts have partnered with us (and continue to do so) on research and design projects. Our team of thirteen full-time user experience experts has consistently delivered effectively and on time.

We frame our process as Digital Needs Assessment (DNA), Digital Strategy and Digital Product Design. In the DNA phase our service offering typically includes the following research activities:

  • Heuristic and competitive reviews
  • User and stakeholder interviews
  • Usability testing
  • Ethnographic research and contextual inquiry
  • User diaries and photo essays
  • User workshops
  • Website Benchmarking
  • Online surveys
  • Task analysis and mental models

In the Digital Strategy phase our service offering often includes the following activities and/or deliverables:

  • Rapid design labs (collaborative design)
  • Persona development
  • User scenarios
  • Conceptual maps/models
  • Customer journey mapping

Our Digital Product Design phase often includes the following activities and/or deliverables:

  • Prototyping and wireframing
  • Functional requirements
  • Content strategy
  • User Validation Testing

Think you have a UX problem? We can help.